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      What to do if there is no oil supply, but the pump is smoothly running?

      If the oil does not flow from the nozzle while the pump is smoothly running, it means that the pump has caught air.

      The pump can get air by several reasons:

      1. There is no oil in the oil can and stuff forgot to substitute the oil can
      2. Before the machine activation the oil wasn’t melted to a homogeneous structure, and there were suspended matters. The storage low temperature of the refractory oil (such as oil coconut) is the reason of the suspended matters appearance. The suspended matters block the oil-intake nozzle work, it doesn’t allow to operate the machine properly.

      To resume the oil supply is necessary:

      1. Make sure, that the oil can has enough oil and the oil-intake nozzle dip into the oil completely
      2. Be sure, that the oil is homogeneous and there are no any suspended matters. To prevent the suspended matters appearance you should warm the oil up 40*C
      3. Delete sticking suspended matters from the oil-intake nozzle. You can do it by dipping the oil-intake nozzle in hot water.
      4. remove air from the pump membrane. Unscrew the special valve (on 2-3 turns) which locates on the pump surface item 1 (see the figure below). There is a silicone tube in the set, connect it to the valve. Then dip the oil-intake nozzle in the oil can. Make several long draws with the silicon tube until the oil fills the pump membrane. Then screw up the special valve

      After that the machine work will be restored.

      • RoboPop Popcorn Machines
      • RoboSugar Caramelizer
      • Cotton Candy Machines
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